We want you to be happy!
and therefor we give you the gurantee that you can send
us back the products which are not fitting, you do not like or
have some production mistakes.
So just try the clothes on and if you feel happy inside the garments,
its probably the right one ;) if not just write an email to:
office@fraggletribe.com
and we can manage the return of the garments.
Your feedback is very important for us!
We just want to sell hiqh quality products. If you tell us what is not
right on the purchased product we can improve, and make it better next
time.
Information for sending back
We are still a very small label and we do not have this sending back letters
like the really big companies, so we would ask you that you pay the cost
of sending the goods back.
What you get from us
in exchange we can offer you following options:
- money back for the bought product
- a voucher
- or another piece you like
How often does this happen?
In the last few years we had only very very few customers
who wanted to send it back, because of the fitting or they found some
production mistakes. Every customer was very happy with our service
... and this is the most important thing. It is the best advertising for
us if you know that we want to do a honest job with high quality
products. Thats the only way to be successful :)
Love! Micha, Dani und Freunde